I and me; and myself…
I am John, I work at a large company, and I perform perfectly in my job. I care about my employers, my daily tasks, and most of all, my responsibilities. These responsibilities, defined in my job description is what I generally focus on, and the other above, of course. Did I tell you that I am in the IT-department? If not, I am sorry, I am, I work in the IT-department. We make this Company possible. Without us, this company would not deliver a single service.
I am not going to bore you about what a Network Engineer does; I am just going to tell you the essential part. Without people like me, others in this company would not be able to do what they do. Did I tell you that my position is ‘Network engineer’ with a capital N? If not, I am sorry, I am a Network Engineer; I make this Company possible. Without me, this company would not deliver a single service.
My daily tasks evolve around making sure our network solutions are functioning. I make it so that it never hurts our SLA agreements. If there is a problem with network, my department gets the blame. This never happens, because my department strive to perfection. Did I mention that problems with network never occur here? If not, I am sorry. It does not occur. Everyone should be ecstatic this is the case; without us, this company would not deliver a single service.
I am your customer; I do not care…
Hi John, I read your note about you and yours. I just want to tell you that I am your customer. Even though I work in the same Company, I am. I use our services daily; and I do not care. I am dependent on the entirety of the solution functioning, and providing me with necessary tools. Did I mention that I do not care? If not, I am sorry. I really do not care about your department, or your job. I care about my job and my job responsibilities.
Our department help our customers use their services, all depending on value chains provided by our company, hosted at our company and created by our company. My customers do not care about network nor if my tools are functioning or not. They care about the solution functionality; they care about being able to perform their daily tasks and services. Did I mention that they do not care about you or me? I am sorry, they do not; they really do not care about our responsibilities.
Our customers pay for our tools and services, provided by us. Not you, not me; but all the peas in the pot. The only thing they actually care about is value on their investment. Maybe we both should care more about them? Ultimately, they are what pays our bills. Did I mention that maybe we both should care more about them? If not, I am sorry; we really should care more about them…